Privacy Policy

Introduction

TechWise Denmark ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travel-secretwise.com or use our services.

This policy complies with the European Union's General Data Protection Regulation (GDPR) and Danish data protection laws. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number
• Newsletter Subscriptions: Email address and preferences
• Communication Data: Any information you provide when contacting us
• User-Generated Content: Comments, reviews, or other content you submit

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring website
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Analytics providers (Google Analytics)
• Social media platforms
• Marketing partners
• Public databases

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Service Provision

• Providing and maintaining our website and services
• Processing newsletter subscriptions
• Responding to your inquiries and customer support requests
• Personalizing your experience on our website

2.2 Communication

• Sending newsletters and promotional materials (with your consent)
• Notifying you about changes to our services
• Providing customer support
• Sending administrative information

2.3 Analytics and Improvement

• Analyzing website usage and trends
• Improving our website and services
• Conducting research and development
• Measuring the effectiveness of our content

2.4 Legal Compliance

• Complying with legal obligations
• Protecting our rights and property
• Preventing fraud and abuse
• Enforcing our terms of service

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, including:

• Web hosting providers
• Email marketing services
• Analytics providers
• Customer support tools

3.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate or prevent illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Assessments: Periodic review of our security practices
• Secure Storage: Personal information is stored on secure servers
• Employee Training: Staff trained on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

5.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

5.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

5.3 Right to Erasure

You have the right to request deletion of your personal information in certain circumstances.

5.4 Right to Restrict Processing

You have the right to request limitation of how we process your personal information.

5.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format.

5.6 Right to Object

You have the right to object to processing of your personal information for certain purposes.

5.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

5.8 Right to Lodge a Complaint

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have violated your privacy rights.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

6.1 Types of Cookies We Use

• Necessary Cookies: Essential for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

6.2 Managing Cookies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules
• Certification schemes

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and purpose of processing:

• Newsletter Subscriptions: Until you unsubscribe or request deletion
• Contact Information: Up to 3 years after last contact
• Website Analytics: Up to 26 months
• Legal Compliance: As required by applicable laws

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes (if you have subscribed to our newsletter)

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

12. Governing Law

This Privacy Policy is governed by Danish law and the GDPR. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of Danish courts.